BottleRock Napa Valley’s ticket refund policy is strict but clear, refunds are generally not offered unless the entire event, set for May 23-25, 2025, is canceled or significantly rescheduled. If you buy a ticket and can’t attend, you’re typically out of luck for a direct refund from the organizers. This no-refunded policy applies to all ticket types, including general admission, VIP, and Platinum passes, so it’s crucial to be certain of your plans before purchasing.

In the rare case of cancellation, like due to extreme weather or unforeseen circumstances, the festival will announce a refund process via email and the official website. Refunds would then be issued to the original payment method, though processing can take a few weeks. If only one day is canceled in a multi-day pass, partial refunds might be offered, but this depends on the situation and isn’t guaranteed.

For those who can’t make it, selling your ticket to someone else is an option. BottleRock partners with a secure ticket exchange platform, allowing transfers or resales, though fees may apply. Check the ticketing FAQ on bottlerocknapavalley.com for the latest on how to handle unwanted tickets safely.

The policy protects the festival’s planning but can feel rigid for attendees. Travel insurance is a smart add-on if you’re worried about last-minute changes, as it might cover non-refundable tickets under certain conditions. Always read the fine print at checkout to avoid surprises.

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